Booking, Payment & Cancellation Policy
1. Booking Confirmation
To confirm your booking, a non-refundable deposit is required.
- Most tours: €100 deposit
- Selected tours: €150 deposit (depending on the itinerary)
Once we receive your deposit, your booking is officially confirmed and we immediately begin reserving your hotels, guides, transportation, and other services.
2. Deposit Payment Methods
You can pay your deposit using any of the following methods:
- Credit or Debit Card (via Stripe)
- PayPal
- Bank Transfer (via Wise)
3. Remaining Balance
The remaining balance is usually paid in cash on the first day of your tour, unless another arrangement has been agreed in advance.
If you prefer not to pay in cash, we also accept:
- Credit or Debit Card (via Stripe)
- Bank Transfer (via Wise)
A 5% processing fee applies to all non-cash payments.
This fee is not charged by Morocco Nomadic Tours. It covers the transaction costs charged by banks and payment providers, which are deducted from the amount we receive. We simply pass these unavoidable costs on and do not profit from them.
As Morocco is still largely a cash-based economy, many hotels, local guides, restaurants, and other tourism providers prefer or require cash payments. This is why electronic payments and international transfers often involve additional processing fees.
Important: If you choose a non-cash payment method, the full remaining balance must be received at least 15 days before the tour departure date.
4. Cancellation Policy
More than 30 days before departure
- The tour can be cancelled free of charge.
- The deposit remains non-refundable.
Between 30 and 15 days before departure
Cancellation charges may apply depending on the services that have already been confirmed and can no longer be cancelled (such as hotels, local guides, transportation, or special reservations).
15 days or less before departure
- 100% of the total tour price will be charged.
- This also applies to no-shows and early departures after the tour has started.
5. Our Commitment
We understand that unexpected situations can happen.
Whenever possible, we review every case individually and always try to find a fair and reasonable solution for our guests. However, the above conditions represent our standard booking, payment, and cancellation policy.
6. Additional Terms
No refunds will be provided for any unused services, including voluntary changes, missed activities, or early departure from the tour.
By confirming a booking and paying the required deposit, the client acknowledges that they have read, understood, and accepted these Booking, Payment, and Cancellation Policies in full.
7. Group Bookings
Please note that different payment, booking and cancellation conditions may apply to group bookings. As group travel often involves special arrangements with hotels, transportation providers and local guides, the applicable terms will be discussed and agreed upon individually before the booking is confirmed.
By confirming the booking, all participants acknowledge and accept the agreed booking and cancellation conditions specific to their group reservation.